Privacy Policy

Last Updated: 05/04/2025

Introduction

MY TECH OFFICE ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law in Malaysia protects you.

Important Information and Who We Are

This privacy policy aims to give you information on how MY TECH OFFICE collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up for our services, purchase a product, or contact us.

This website is not intended for children, and we do not knowingly collect data relating to children.

MY TECH OFFICE is the controller and responsible for your personal data. We have appointed a data protection officer who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below.

The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier, title.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Financial Data includes payment card details (processed securely through our payment processors).
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your preferences, feedback and survey responses.
  • Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Your Legal Rights Under Malaysian Law

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have rights in relation to your personal data, including:

  • Right to Access - You have the right to request access to your personal data.
  • Right to Correction - You have the right to request correction of your personal data.
  • Right to Limit Processing - You have the right to request that we limit the processing of your personal data.
  • Right to Data Portability - You have the right to request the transfer of your personal data to another party.
  • Right to Object - You have the right to object to processing of your personal data.

If you wish to exercise any of the rights set out above, please contact us.

Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us:

Company Name: MYTECHOFFICE SDN BHD (1549595-H)
Email address: info@mytechoffice.com
Telephone number: +6 03 61855372
Address: 61-M Jalan SBC 1, Taman Sri Batu Caves, 68100 Selangor DE, Malaysia